Overview
- Opening video is mandatory for any claims
- No complaints will be accepted without an opening video
- No refunds or exchanges
- Exchange/Refund applicable only for wrong or damaged products
- Courier delays may occur due to unforeseen reasons
- Urgent orders are not entertained
- Please double-check size, color, and address before placing the order
- Orders cannot be cancelled once confirmed
- If courier service is unavailable in your area, kindly inform us in advance
Refunds
Refunds are only granted when the customer recieves the wrong or defective product.
Late or missing refunds
If you’ve not received your refund , please contact us at zaibacollections123@gmail.com .
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us a whatsapp message in +918073076128.
Shipping returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at zaibacollections123@gmail.com for questions related to refunds and returns.
Do check out our products .
Thank you for Trusting Us!